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Frequently Asked Questions
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How much does it cost to fix water damage?The cost to fix water damage varies based on a few factors, such as the scope of the damage, the location, and the materials and labor requirements of the job.
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What are some effects of water damage?Water damage is known to cause mold growth within 48 hours. It can also weaken and compromise the structure of your home by warping floors and destroying walls or ceilings. The material must be replaced immediately to ensure the property does not collapse at weak points.
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What actions should I take when I first notice water damage?When you first notice water damage, you must do your best to air out the property. Turn on any fans, open the windows, and crank up the air conditioning system. You can mop up as much of the standing water as possible. Your best option is to call RestoreProz immediately. The sooner you call, the sooner we can respond to your water damage.
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How does the water damage restoration process work?It all begins with an initial assessment. We will determine the extent of the damage and how best to move forward. Then, the process is broken down into steps: Step 1 – We dry the affected areas using wet vacuums, pumps, and industrial-grade fans. Step 2 – We remove carpet and padding that cannot be salvaged. Step 3 – We’ll restore your personal belongings to the best of our abilities. Step 4 – The team will clean and dehumidify the area to prevent mold growth or worsening damage.
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Can water damage be hidden? If so, what are the signs?"Yes – water damage can remain hidden for days on end. You won’t notice the damage until it worsens. The signs of water damage include an unpleasant, mildew-like odor, slight stains on the walls and ceilings, peeling paint, warped flooring, and mold growth.
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How do I file an insurance claim for water damage?Filing a water damage insurance claim can be tricky. You’ll need to first review your policy to ensure your specific type of water damage is covered. Most insurance companies won’t cover flooding or gradual water damage. Then, make a detailed list of any water-damaged items. Write down everything. It’s also smart to take pictures of the damage as proof. Finally, when you file the claim, it may take a few days for the insurance adjuster to arrive to your home. In this time, do not complete any permanent repairs. You can mitigate the water damage, though.
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What does mold look like?Most mold produces a raised surface as it grows and is usually green or black in color.
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How is mold growth detected?We use highly specialized equipment to detect the areas in which mold growth has occurred. Furthermore, moisture found under the floors or within the walls is a sure sign of mold.How is mold growth detected?
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Should I hire a mold remediation/removal expert to remove mold, or can I do it myself?"Yes, you definitely want to hire a mold expert to address any size growth in your home. The risk of spreading the infestation further into the house is too great.
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What health problems can mold cause?Mold is known to cause a number of health problems, including nasal congestion, skin and eye irritation, difficulty breathing, sore throat, and respiratory illness.
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How long does it take for mold to grow or spread?Mold will begin to grow after 24 hours and continue growing for several weeks thereafter.
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What is mold remediation?Mold remediation is the process of removing any mold found within the home and sanitizing the entire area. Additional treatments and preventative measures are then taken to ensure the mold does not return to the area.
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What is the cost of mold remediation?The cost of mold remediation is determined by numerous factors. The amount of mold present, how early it was detected, the location, and what type of repairs are required all play a part in determining the total cost.
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Who is responsible for paying for the service?You, the client, are responsible for payment. However, we do recommend filing an insurance claim for any damage you experience. Your insurance company, depending on your deductible, will likely pay for most of the restoration work.
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Should I file a claim with my insurance company?It all depends on the extent of the damage. For minor damage, filing an insurance claim may raise your premium higher than you may be comfortable with. But if the damage is severe enough, the risk of paying more annually may be justified.
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Can I inspect my home and belongings after a fire?We do not recommend anyone but our team entering the property after a fire. There is always a risk of smoke contamination, structural integrity concerns, and ensuing fire damage that may lead to injuries or worsening damage.
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Do you communicate with my insurance adjuster?Yes, we will make ourselves available to the insurance adjuster throughout the entire process. It is our goal to make this process as easy as possible for you.
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What about special items? Artwork, china, heirlooms, etc."If there are any special items you would like us to focus on, please let our team know. Give us last known whereabouts and a detailed description of the item and we’ll do our best to find these items on your behalf. We also have a team that specializes in cleaning and restoring these items
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What if my house has asbestos or lead?If your home has notable amounts of asbestos or lead, our team is trained and equipped to handle the situation. If we stumble across any contamination we cannot handle ourselves, we will call in a specialist on your behalf.
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Should I try cleaning up myself?No – our team at RestoreProz is highly trained and equipped to clean fire and smoke damage efficiently and properly. We can reduce the risk of injury and further property damage.
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What will happen to the items left in the home during restoration after a fire?Any item left inside of your home during the fire damage restoration process will be thoroughly assessed, salvaged, restored, cleaned, and returned to you promptly. If the item is too far damaged or contaminated, we will dispose of it properly.
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How do I keep track of non-restorable items?Our restoration team will create a comprehensive list of any items we find during the restoration process. We’ll also note their condition, including whether we could salvage the item or had to dispose of it.
The RestoreProz Promise
Committed to Customer Service
Available 24/7
Trained / Certified Specialist
Licensed and Insured
Take Action Now to Restore Your Property Back to Normal
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Call Now
You’ll reach a live person and have a team sent to your property right away.
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Get Expert Help
We’ll take action immediately to minimize the damage and clean up and restore your property.
3
Peace Of Mind
You can rest easy knowing your property is in the hands of professionals.
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